Skip to content
whatt.io Unveils AI-Driven Digital Product Passport Solution, Empowered by GPT Chatbot

Press release -

whatt.io Unveils AI-Driven Digital Product Passport Solution, Empowered by GPT Chatbot

Los Angeles, CA – Whatt.io, a cutting-edge technology platform, continues its ongoing commitment to enhance product life cycle transparency and user interaction with the integration of a new AI chat bot into its digital ecosystem, also known as DPP, Digital Product Passport.

Built on the powerful OpenAI's GPT-4 architecture, the AI chat bot is designed to deliver a highly personalized product experience by leveraging Vertical AI implementation. This approach provides context-specific information based on product interaction through NFC embedded tags or QR code scanning. Once the user scans the product, the chat bot knows the specific product in question, resulting in highly tailored and precise responses.

The integration aims to increase the richness of the product experience and decrease barriers to product understanding. Users can make inquiries about various product aspects including material composition, manufacturing details, the specifics of individual product units, and much more.

An example interaction demonstrated the efficacy of the AI chat bot with a test product - the Infinite Acoustics Zirconium 5 driver line array speaker. Upon scanning the product, the AI chat bot was able to deliver detailed information such as the unique recycled material composition of the speaker, the manufacturing date of the individual unit, and the total weight. It also detailed the environmentally conscious ethos behind the product's design and manufacturing.

However, the system also revealed opportunities for learning and improvement. For instance, it was identified that the chat bot needs to refine its responses to be more tailored to individual unit inquiries rather than generic product information, emphasizing the context-specific interaction. Also, the AI chat bot needs to develop a better understanding of individual components of a product and improve its knowledge on specific areas like mounting instructions and specific part dimensions.

Looking ahead, Whatt.io is focused on enhancing the capabilities of its AI chat bot to create a more interactive, engaging, and detailed product experience. These enhancements include refining the length of responses, better understanding the product-component relationships, providing more precise location-based manufacturing details, and improving the chatbot’s capabilities to support queries on specific product dimensions, mounting instructions, and 3D printing of components.

As Whatt.io continues to push the boundaries of product experience and life cycle transparency, its integration of AI technology signals a new era of interactive and detailed product understanding. Future improvements will provide users with a more personal, in-depth interaction with the products they use every day.

Related links

Topics


At whatt.io our mission is to revolutionize the way products are re-used, repaired, refurbished, and recycled. Through our innovative cloud-based platform, we provide instant access to product information, secure authentication, and seamless spare parts ordering.

With a strong commitment to sustainability and circular economy principles, we enable businesses and consumers to make informed decisions, reduce waste, and contribute to a cleaner environment.

By leveraging cutting-edge technologies such as cloud computing, blockchain, AI, and additive manufacturing, we create a secure and transparent ecosystem that protects intellectual property and ensures data integrity.

Our mission is to empower individuals, foster a circular economy, and build a sustainable future where waste is eliminated, plastic pollution is eradicated, and the full potential of products is realized.

Contacts

Nathalie Bauer

Press contact Brand Manager PR, brand and communication

Related content

At the forefront of the digital Product Passport revolution

whatt.io INC is a Swedish-American technology corporation at the forefront of the digital Product Passport revolution. Our cloud-based platform offers seamless authentication, proof of ownership, and instant access to comprehensive product information for any type of physical product using NFC. Utilizing blockchain technology, we ensure secure transactions and protect intellectual property. Join us in creating a physical metaverse where physical products come alive digitally, empowering users with a new level of trust and engagement.

WHATT.IO INC

4041 MACARTHUR BLVD STE 400
92660 NEWPORT BEACH
United States