Voyado Celebrates Double Shortlisting at UK eCommerce Awards 2024

Voyado, a leading retail customer experience platform (CXP), has been shortlisted in two categories at the UK eCommerce Awards 2024: the ‘eCommerce Innovation Award’ and the ‘Best B2C Technology Solution’ award. This honour highlights the company's significant growth and impact in the e-commerce and retail sectors as it expands into the UK market.

Voyado is dedicated to revolutionising the way retail brands build and maintain relationships with their customers. Specialising in marketing automation, search, and merchandising, Voyado leverages the power of artificial intelligence (AI) to create personalised and memorable shopping experiences.

Voyado has grown by 35% since 2020 and has maintained this growth while also focusing on expanding profitability. In 2024 the business has grown its customer base in the UK, welcoming new partnerships with standout UK brands including Silver Cross, Bestseller, Belstaff, and Pour Moi.

Voyado’s core offerings include:

• Voyado Engage: A robust customer data platform (CDP) and marketing automation tool with built-in loyalty features, providing deep customer insights, micro-trend detection, and seamless online and offline engagement.
  
• Voyado Elevate: An AI-powered search and merchandising engine that enhances e-commerce websites by delivering highly relevant shopping experiences.
  
• Voyado Evolve: An integrated suite combining Engage and Elevate, offering a comprehensive approach to delivering exceptional customer experiences.

Operating out of offices in London, Amsterdam, and Sweden, Voyado serves over 350 customers across 100 markets, with an annual revenue surpassing $50 million. The platform supports diverse inventories, ranging from 50,000 to over 300,000 SKUs, providing tailor-made solutions for B2C environments that seamlessly integrate marketing automation, customer data, and loyalty features.

Voyado CEO, Erica Sandelin Ekelund, expressed her pride in the company’s latest achievement: “Being shortlisted for these awards is a significant recognition of our team’s dedication to innovation and excellence in the e-commerce sector. It validates our commitment to empowering retailers with the tools they need to thrive in a competitive market.”

Voyado’s recognition at the UK eCommerce Awards 2024 is a testament to the company’s innovative solutions and the hard work of its dedicated team. The company is eager to continue its transformative journey within the e-commerce and retail sectors, helping retailers enhance their customer interactions.