Post Office announces new Head of People Strategy, Planning, and Governance to support cultural change
The Post Office is pleased to announce the appointment of Juliet Crisp as the new Head of People Strategy, Planning, and Governance.
The Post Office is pleased to announce the appointment of Juliet Crisp as the new Head of People Strategy, Planning, and Governance.
The Post Office is pleased to announce the continued strong growth of its long-standing Post Office Payout voucher service
Following the Post Office statement on 8 February this year on the ‘Capture’ system, in relation to allegations of prosecutions and whether shortfalls could have been caused by faults in this software, the Department of Business and Trade (DBT) has now commissioned Kroll, a leading independent provider of risk and financial advisory solutions, to undertake the investigations into the Capture syste
The Post Office Cash Tracker is published on a monthly basis. The data regarding the amount of cash handled by Post Offices in May will be published on Monday 10 June.
Further information can be found at https://corporate.postoffice.co.uk/cashtracker
The start of the rollout of banknotes featuring a portrait of King Charles III has begun
The first full-electric Post Office branded vehicle has been successfully trialled in the UK.
Over the last few months an independent barrister has been investigating a Speak Up complaint into various allegations, which included a number of misconduct allegations against our CEO, Nick Read. Following several interviews and examination of documents by the barrister, Nick has been exonerated of all the misconduct allegations and has the full and united backing of the Board to continue to lea
Post Office has partnered with Monzo
Post Office has announced a package of remuneration improvements for Postmasters worth £30 million for the 2024 / 25 financial year.
Commenting on a report published today (7 March 2024) regarding compensation for victims of the Post Office Horizon IT scandal, a Post Office spokesperson said:
“Post Office welcomes the direction of this report into speeding redress for one of the worst miscarriages of justice in British history, and we will study its recommendations carefully. While £179m has been delivered in redress to vict
Message from Ben Tidswell, Senior Independent Director on the Post Office Board, to all Post Office colleagues following today's (27 February 2024) Business and Trade Select Committee Evidence Session:
Dear Colleagues,
Some of you may have watched the Select Committee today or seen press reports about it. Accordingly, I wanted to write to you to deal with some of the allegations made by the
Message from Neill O'Sullivan, Managing Director, Parcels and Mails, to Postmasters in response to an announcement made by Royal Mail and PayPoint on 22 February:
Today, Royal Mail announced that they will be partnering with PayPoint to offer limited Royal Mail services at selected Collect+ locations. We were informed of this news by Royal Mail last night, following the finalisation of the agre
Following a newspaper report in the i newspaper, first published online on 17 January 2024, and subsequent reports featuring the stories of former Postmasters that used Capture, Post Office can today (7 February) provide an initial update on its investigation.
A Post Office spokesperson said:
“We take very seriously any concerns raised about cases from before the Horizon system was first rol
Three convictions in cases prosecuted by Post Office were overturned at the Court of Appeal today (1 February 2024), following appeals lodged within the past two weeks.
A Post Office spokesperson said:
“We are deeply sorry for past wrongs. We’re doing our utmost to ensure any injustices are put right as swiftly as possible and full, fair compensation paid.
“We continue with extensive work
The latest compensation data relating to victims of the Horizon IT scandal for the year-end 2023.
Post Office signs new contract with DVLA
For the third year in a row, Post Office has partnered with the Trussell Trust with an ambition to raise £1 million in total to help as many struggling families as possible this winter.
Post Office is today announcing it has extended its financial services partnership with the Bank of Ireland UK.
Five convictions in cases prosecuted by Post Office between 2001-2006 were overturned at Southwark Crown Court today, 27 September 2023.
A Post Office spokesperson said:
“We are deeply sorry for past wrongs. We’re doing our utmost to ensure any injustices are put right and full, fair compensation paid.
“We strongly encourage anyone who believes they were wrongly convicted for any reason
Post Office is evolving and expanding its retail offering in branches to turn them into one-stop shops to further support communities, by helping to fill the gap left by the demise of local high streets.
The shifts in consumers’ traditional retail patterns have seen a growing trend to shop local and stay local - a trend that emerged during the pandemic and has remained.
As the UK’s lar
The Post Office has over 11,500 branches across the UK, 97% of these are run with retail partners on an agency or franchise basis. 99.7% of the population live within 3 miles of a Post Office and 93% live within 1 mile. Along with a significant online business, we are the biggest retail network in the UK, with more branches than all the banks and building societies combined.
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