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Automatic compensation is now available across GTR with the key smartcard

Automatic delay compensation for Southern and Gatwick Express passengers

As part of its continued plans to modernise one of the most congested networks in the country, train operator Govia Thameslink Railway (GTR) has today announced that Southern and Gatwick Express passengers using its key smartcard are now being automatically compensated for delays of 15 minutes or more.

Getting a key smartcard is really easy. It's free, paperless and a speedy way to purchase

Govia Thameslink Railway

United Kingdom

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