(VIDEO) US former timeshare owner "jumping for joy" over escape from contract

Elation for Westchester Illinois resident as she is freed from her unwanted timeshare.

Expensive timeshare

Rosanne Alexander, a good natured, retired hotel worker from the Prairie State bought a timeshare membership which she later regretted.

"I spent $50,000 and that's a lot of money," she recounts. "But they were great people, and it seemed to be a good idea."

Rosanne's experience did not, unfortunately, measure up to her expectations.

Timeshare Termination Team

"I fell out of love with it because I never got a chance to use it," she explains "I don't have a family and I'm currently divorced. It just became overwhelming for me to keep the timeshare."

Rosanne paid a US company called Timeshare Termination Team (TTT) who told her they could help her get out of the timeshare contract. Initially everything seemed to be working. "They replied to my emails and kept me updated."

But then Rosanne got the shocking news that TTT had filed for bankruptcy and she had lost all of the money she had paid them. It only made her more determined. "I just decided: I have got to figure out how to get out of this membership."

European Consumer Claims

While Rosanne was contemplating her next move, luck intervened. "A couple of months later I received a letter from ECC with a flyer, asking if I needed help relieving myself of my timeshare. I thought about it... and the next day I gave them a call."

ECC (European Consumer Claims) very quickly achieved the relinquishment that TTT failed to deliver. Rosanne was overjoyed:

"Oh my goodness, I'm happy. I'm jumping for joy," Rosanne's smile lights up the screen. "It was such a relief. I felt light. I didn't have to worry about that any more.... (ECC) are worth more than 5 stars."