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Your Outdoor Dining Checklist

Your Outdoor Dining Checklist

Restaurants that offer outdoor dining have a distinct advantages over those that do not, as they provide customers with a unique and enjoyable dining experience, whilst maximising their seating capacity and thus improving their table turnover. With the British weather slowly warming up as we move into May, it’s time to consider how you can use or reuse your outdoor dining space to provide an unfor

Are you ready for the King's Coronation?

Are you ready for the King's Coronation?

With the King’s Coronation just around the corner, are you ready to capitalise on the additional bank holiday weekend? Bank holidays are significant events in the hospitality calendar as they often lead to an increase in demand for services such as hotels, restaurants, and bars. They typically provide an opportunity for people to take time off work and enjoy leisure activities, which can lead to i

A Brief History Of Napkins

A Brief History Of Napkins

The humble napkin has come a long way since its origin, with a long and fascinating history that dates back to ancient times. Sometimes referred to as serviettes, napkins are today considered an essential product in the hospitality industry, used to provide guests with a convenient and hygienic way to wipe their hands and faces, and ultimately tying a restaurant table aesthetic together. In this b

What's The Difference Between CPET/PET/RPET?

What's The Difference Between CPET/PET/RPET?

In recent years, there has been an ever-increasing awareness of the environmental impact of packaging materials used in the hospitality industry, focusing largely on the takeaway sector. In the EU alone, 2.25 million takeaway boxes and containers were used per annum, whilst the UK fast food market grew 9% from £18.9 billion in 2021 to £20.61 billion in 2022 (Statista), indicating the growing issue

The Difference Between Taper & Pillar Candles

The Difference Between Taper & Pillar Candles

Candles have been used for centuries to provide light, warmth and ambiance in various settings including hospitality venues such as hotels, restaurants, and spas. With the plethora of candle options available in the market today, it can be difficult to determine which is the right one for your business. In this short article, we will explore the difference between taper and pillar candles, and how

What Is Airlaid?

What Is Airlaid?

Airlaid is a common term used within the paper industry, particularly within a hospitality environment. First coined by Karl Krøyer in Denmark during the 1960s, it wasn’t until the beginning of the 1980s that it first appeared on a mass production level, after being sold to a company called M&J Fibertech.
It refers to a textile-like material, on par with linen fabric, manufactured from natu

Is Your Online Menu Turning Customers Away?

Is Your Online Menu Turning Customers Away?

Whilst COVID pandemic restrictions are for most a distant memory, the substantial customer shift towards online takeaway and delivery looks like it’s here to stay, and even grow to an estimated 21% of the total restaurant market by 2025. The UK takeaway industry itself has already grown 1.4% per year on average between 2017 and 2022, whilst this growth can arguably be attributed to the closure of

Why There's No Better Time To Switch To LEDs

Why There's No Better Time To Switch To LEDs

Restaurants, bars and hotels are hugely varied spaces, requiring careful planning to ensure the atmosphere, lighting and environment perfectly reflect your carefully crafted menu. Too bright, and you risk giving off a clinical vibe, too dark, and it becomes uncomfortable for your customers to read the menu.
While there are a wide variety of lighting options available to you, LED lighting has be

Why Food Presentation Matters

Why Food Presentation Matters

First impressions matter.
Food presentation involves arranging, decorating, and plating food on typically white plates, to enhance the overall presentation for your customer. Improving the look of the food adds value to the dining experience, provides an opportunity for a higher mark-up on your menu, and allows your chef to inject their personality into the dishes they created.
Arguably the

How To Manage Online Reviews

How To Manage Online Reviews

Positive and negative reviews have an immediate impact on a business’s standing both for potential and existing customers. 88% of people are influenced in their buying and purchasing decisions by online reviews and comments and people are more likely to read reviews for hospitality businesses over any other industry so, if you don’t actively engage with your customers on their preferred platforms

The Dining Experience

The Dining Experience

Great food isn’t cutting it anymore. The hospitality industry is one of the most competitive markets in the UK, with 207,000 eating establishments in England alone. And if the competition itself wasn’t enough, add into the equation the substantial consumer shift towards takeaway in recent years, and it’s clear to see the challenges restaurants now face enticing customers back to in-person dining.

Why Disposable Isn't A Bad Word

Why Disposable Isn't A Bad Word

The backlash towards single-use tableware, particularly single-use plastics has been growing. Disposable products, such as napkins, table covers and napkin pockets, have often been viewed as environmentally damaging and outdated, but this belittles and negates the true benefits and technological advances, the product range has undergone in recent years, particularly within the hospitality industry

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