News - 23 April 2014 06:55

We now have guides for Android 4.4 KitKat

Android 4.4 KitKat is the latest operating system for mobile Android devices. We now have 40 Swedish and 40 English text guides.

Although the new operating system does not have any major updates from Android 4.3 Jelly Bean, it does incorporate a number of design and interface innovations. The most prominent updates are improved phone functions, a cleaner interface and better performance on older devices.

For mobile devices, we already have guides for Windows Phone 7 and 8, and iOS 6 and 7. Read more and see the complete list of our guides

Topics

Data, Telecom, IT

Contacts

Therese Walve

Press contact Marketing Manager therese.w@comaround.se +46858088631

We have guides for Adobe InDesign CC!

InDesign is a layout program from Adobe that was first launched in 1999. The latest version, CC, is a cloud-based subscription service. We now have 25 Swedish and 25 English text guides.

10 December 2013 13:37

More guides for Outlook and Lync 2013

We are continuing to add to our expanding range of interactive guides. This month we have added a number of Lync 2013 guides in Norwegian/English.

19 August 2014 12:21

New guides to Google Chromecast and several free computer programmes

We have created a whole set of guides for several free computer programmes, including software for using and sharing presentations and visual communication. We also have guides for Google's popular streaming device Google Chromecast.

23 September 2014 09:07

New guides for programs from Microsoft, Adobe, Mozilla and Viber

We’ve enhanced ComAround Zero™ with lots of new guides for popular programs for email management, photo editing and free communication.

17 April 2014 10:09

Meeting customer needs with Knowledge Centered Support (KCS)

Across industries and geographies, companies are asking the same questions: How do they scale and extend their support capabilities, with limited staff and budget resources? How do they continue to provide world class customer service to existing customers while being asked to do more? How can they keep up with the increasing demand on their support staff?

13 June 2012 13:00

Creative Cloud – Adobe in the Cloud

Many have already done it and more will do so. Now Adobe has also come to the cloud. They call their cloud services Adobe Creative Cloud. We at ComAround have existed in the cloud since 2000 and were somewhat in advance of our time. Not everyone was ready for it.

3 June 2014 13:17

Part 3 Järfälla Municipality - Reasons and expectations for Zero Level support

The IT department at Järfälla Municipality outside Stockholm has been using web-based self-service as a support channel for seven years. Now they have also opted to introduce Zero Level support into their support strategy and process, as a stage before first line. Read about the IT Manager's reasons and expectations.