Customers Unsatisfied With Current Banking On-Boarding Processes

Consumers are unsatisfied with current banking on-boarding processes, which they claim are frustrating and time consuming. Banks need to listen to consumer demands and become truly digital to resist the competition and increase revenues and user base, according to a new report by Signicat.

The report, entitled ‘The battle to on-board’, analyses results of a survey conducted by Red Briks for Signicat on over 2,000 UK-based consumers to explore experiences of applying for financial products with traditional banks. 

By Fintechnews Switzerland April 4, 2016