TUI Nordic sends e-gift cards directly from the CRM system

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TUI Nordic sends e-gift cards directly from the CRM system

Although all companies strive to deliver as good a product or service as possible, sometimes it still ends up going wrong. When that happens there is a need to compensate those affected. A gift card is a great solution here. Often it is customer service that first receives the call from the customer, and by managing these customer complaints professionally, the company has much to gain.
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Claudio Simatovic

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TUI Nordic sends e-gift cards directly from the CRM system

Although all companies strive to deliver as good a product or service as possible, sometimes it still ends up going wrong. When that happens there is a need to compensate those affected. A gift card is a great solution here. Often it is customer service that first receives the call from the customer, and by managing these customer complaints professionally, the company has much to gain.