Pressmeddelande -
Delphi has advised Sykes Enterprises at Telenor's outsourcing of its customer service
Delphi has advised Sykes Enterprises as legal advisor in connection with Telenor's outsourcing of its customer service.
Sykes Enterprises takes over the responsibility for Telenor's customer service operations from
7th April 2013 together with another supplier. The transaction is a result of Telenor's strategy to focus on product and service development and use specialized partners in cases where they can pursue certain activities more efficiently.
Sykes Enterprises is a global leader in the so called customer contact management solutions and business process outsourcing (BPO). Sykes Enterprises, headquartered in Tampa, Florida, has over 45,000 employees.
Delphi’s team was led by Mats Boman, assisted by John Kahn and Gunnar Svedberg.
Contact:
Mats Boman
Partner/Advokat
Delphi
Ph. +46 708 60 74 68
email: mats.boman@delphi.se
Ämnen
Regioner
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Delphi is one of the foremost commercial law firms in Sweden. We help our clients with mergers and acquisitions. We advise them on matters of banking, finance and capital markets. We litigate at court and in arbitration and are acknowledged as being extremely competent in public procurement and environmental law.
Many of us are specialists in high-tech fields such as IT, intellectual property and life science. Our drive and our interest in technology and business probably explain, in part, our success. We are often praised for our commercial sense and our ability to understand the client’s business.
Our clients are to be found primarily in Scandinavia, Europe and North America. But we also co-operate with law firms globally and regularly assist clients on international matters. We have a total workforce of 190, of which 140 are lawyers. We have offices in Stockholm, Göteborg, Malmö, Linköping and Norrköping.