Image - 21 September 2021

RB_SAL_21_009_FLY_Retail_Banking_EN_Pressegrafik-01.jpg

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Kerstin Hoppe

Press contact Head of Global Marketing and Communications kerstin.hoppe@rolandberger.com +49 89 9230 8575

Raphael Dörr

Press contact Head of Corporate Communications & PR raphael.doerr@rolandberger.com +49 89 9230 8792

Silvia Constanze Zösch

Press contact Press Contact Global PR silvia.zoesch@rolandberger.com +49 89 9230 8750

Digitalization in retail banking is accelerating – but innovative technologies still are not high on the agenda

Study Download
80 percent of banks are only planning to close a small portion of their branches in the short to medium term Just under two-thirds are making bigger investments in digital technologies, though the focus is on day-to-day business and existing core processes 81 percent want to continue to position themselves as customer experts at the interface to the consumer
Munich, Septemb

Roland Berger

Roland Berger is one of the world's leading strategy consultancies with a wide-ranging service portfolio for all relevant industries and business functions. Founded in 1967, Roland Berger is headquartered in Munich. Renowned for its expertise in transformation, innovation across all industries and performance improvement, the consultancy has set itself the goal of embedding sustainability in all its projects. Roland Berger revenues stood at more than 1 billion euros in 2023.