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Royal Mail - PayPoint partnership - message from Parcels and Mails MD to Postmasters

Royal Mail - PayPoint partnership - message from Parcels and Mails MD to Postmasters

Message from Neill O'Sullivan, Managing Director, Parcels and Mails, to Postmasters in response to an announcement made by Royal Mail and PayPoint on 22 February:
Today, Royal Mail announced that they will be partnering with PayPoint to offer limited Royal Mail services at selected Collect+ locations. We were informed of this news by Royal Mail last night, following the finalisation of the agre

Post Office statement on ‘Capture’

Post Office statement on ‘Capture’

Following a newspaper report in the i newspaper, first published online on 17 January 2024, and subsequent reports featuring the stories of former Postmasters that used Capture, Post Office can today (7 February) provide an initial update on its investigation.
A Post Office spokesperson said:
“We take very seriously any concerns raised about cases from before the Horizon system was first rol

Post Office welcomes Government announcement of optional £600,000 settlements for convictions overturned on basis of Horizon evidence

Post Office welcomes Government announcement of optional £600,000 settlements for convictions overturned on basis of Horizon evidence

Post Office today welcomed the Government’s announcement that people whose convictions were overturned on the basis of Horizon evidence will be given the option of settling their claims for compensation for an up-front sum of £600,000, without the need to bring a formal claim.
Post Office Chief Executive Nick Read said: “Post Office is making good progress to pay compensation to those affected

Media Statement - clarification to Annual Report & Accounts 2021-22

Media Statement - clarification to Annual Report & Accounts 2021-22

Nick Read, Chief Executive of Post Office, said:
“I have made a personal decision to return voluntarily the full bonus payment attributed to the overall Inquiry metric in the 2021/22 Annual Report and Accounts. While neither the Simmons and Simmons report, nor the Amanda Burton report, found any basis to support suggestions of impropriety and both stated that there was a justifiable basis to m

Statement in response to Department for Business and Trade review Review of the Governance Relevant to Post Office Limited’s Senior Executive Remuneration

Statement in response to Department for Business and Trade review Review of the Governance Relevant to Post Office Limited’s Senior Executive Remuneration

Post Office welcomes the comprehensive report into the governance of senior executive remuneration. We regret the circumstances that led to the need for this report and have already put in place significant steps to improve governance further. We reiterate the sincere apology we have made to all those affected.
Henry Staunton, the new Chairman of Post Office Limited, said:
“I am writing to

Post Office statement following CCRC article on referring convictions and sentences to the courts

Post Office statement following CCRC article on referring convictions and sentences to the courts

Commenting on a long-read article by the Criminal Cases Review Commission entitled 'Why all Post Office convictions cannot be referred at once', a Post Office spokesperson said:
“We are doing our utmost to encourage anyone who believes they were wrongly convicted to appeal.
“That is why we asked the independent Criminal Cases Review Commission (CCRC) to also make contact with people whose c

Post Office Statement on Sir Wyn Williams interim report on compensation

Post Office Statement on Sir Wyn Williams interim report on compensation

A Post Office spokesperson said:
“We welcome Sir Wyn’s interim report and share his view that victims of the Horizon scandal must be provided with full compensation, fairly and consistently. This remains our priority.
“Across Post Office’s compensation arrangements, offers totalling more than £120m have been made to around 2,500 Postmasters, with the majority of these agreed and paid. Inter

Update on Post Office’s investigation into historical document containing racist and offensive language

Update on Post Office’s investigation into historical document containing racist and offensive language

Following a Freedom of Information (FOI) request for documents held by Post Office’s Security Team during the period 2008 – 2011, a document was released that contained racist and offensive language.
Post Office does not tolerate racism in any shape or form. The language and classifications used in the historical document is completely abhorrent and condemned by today’s Post Office.
Post Of

Post Office appoints Burges Salmon

Post Office appoints Burges Salmon

Post Office has appointed Burges Salmon to advise it in relation to the ongoing Horizon IT Inquiry.
Following careful consideration that began last year, culminating in a decision by the Post Office Board in January 2023 that a new law firm should be appointed, a competitive tender exercise was carried out via the Crown Commercial Service’s framework.
Burges Salmon, working in an integrat

Amanda Burton Report – Clarification to Annual Report and Accounts 2021-22

Amanda Burton Report – Clarification to Annual Report and Accounts 2021-22

Amanda Burton, who joined the Board of Post Office Limited as a Non-Executive Director on Tuesday 27 April as the planned successor to Chair the Remuneration Committee, has completed her investigation into the error with a sub-metric on the Transformation Incentive Scheme for 2021-22.
The final report has been sent to the Minister for Postal Affairs, Kevin Hollinrake MP, who has asked that it s

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Welcome to the Post Office Media Centre, our online resource for news, information, photos and footage for journalists across the UK.

The Post Office has over 11,500 branches across the UK, 97% of these are run with retail partners on an agency or franchise basis. 99.7% of the population live within 3 miles of a Post Office and 93% live within 1 mile. Along with a significant online business, we are the biggest retail network in the UK, with more branches than all the banks and building societies combined.

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