Image - 22 February 2024

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Contacts

Post Office Press Office

Press contact Please note this line is strictly for the Post Office Media enquiries, not Royal Mail enquiries. Royal Mail are responsible for the delivery of letters and parcels as well as stamps pressoffice@postoffice.co.uk 0207 012 3456

Karim Aziz

Press contact Head of Media Relations karim.aziz@postoffice.co.uk 0207 012 3456

Emma Hancock

Press contact Senior PR & Campaigns Manager Emma.Hancock@postoffice.co.uk 020 7012 3456

Sheila Tapster

Press contact Press Officer sheila.tapster@postoffice.co.uk 020 7012 3456

Post Office announces new Head of People Strategy, Planning, and Governance to support cultural change

The Post Office is pleased to announce the appointment of Juliet Crisp as the new Head of People Strategy, Planning, and Governance.

7 June 2024 13:23

Cash Tracker publication - 10 June

The Post Office Cash Tracker is published on a monthly basis. The data regarding the amount of cash handled by Post Offices in May will be published on Monday 10 June.
Further information can be found at https://corporate.postoffice.co.uk/cashtracker

27 February 2024 19:53

Business and Trade Select Committee Evidence Session - 27 February - colleague message from Ben Tidswell, Senior Independent Director

Message from Ben Tidswell, Senior Independent Director on the Post Office Board, to all Post Office colleagues following today's (27 February 2024) Business and Trade Select Committee Evidence Session:
Dear Colleagues,
Some of you may have watched the Select Committee today or seen press reports about it. Accordingly, I wanted to write to you to deal with some of the allegations made by the

7 March 2024 11:17

Post Office statement in response to Business and Trade Select Committee report on compensation

Commenting on a report published today (7 March 2024) regarding compensation for victims of the Post Office Horizon IT scandal, a Post Office spokesperson said:
“Post Office welcomes the direction of this report into speeding redress for one of the worst miscarriages of justice in British history, and we will study its recommendations carefully. While £179m has been delivered in redress to vict

22 July 2024 13:45

Post Office statement on BBC documentary

Commenting on the BBC documentary ‘Surviving the Post Office’ which airs on BBC 1 on 22 July 2024, a Post Office spokesperson, said:
“We are truly sorry for the suffering caused to so many people by Post Office’s past actions. We continue to learn from our mistakes and are committed to transforming today’s Post Office, rebuilding trust, and moving forward for our current postmasters and the 10

8 February 2024 10:19

Post Office statement on ‘Capture’

Following a newspaper report in the i newspaper, first published online on 17 January 2024, and subsequent reports featuring the stories of former Postmasters that used Capture, Post Office can today (7 February) provide an initial update on its investigation.
A Post Office spokesperson said:
“We take very seriously any concerns raised about cases from before the Horizon system was first rol

13 June 2024 10:02

Post Office updated statement on 'Capture'

Following the Post Office statement on 8 February this year on the ‘Capture’ system, in relation to allegations of prosecutions and whether shortfalls could have been caused by faults in this software, the Department of Business and Trade (DBT) has now commissioned Kroll, a leading independent provider of risk and financial advisory solutions, to undertake the investigations into the Capture syste

17 April 2024 11:51

Post Office Comment On Investigation Into Speak Up Allegations

Over the last few months an independent barrister has been investigating a Speak Up complaint into various allegations, which included a number of misconduct allegations against our CEO, Nick Read. Following several interviews and examination of documents by the barrister, Nick has been exonerated of all the misconduct allegations and has the full and united backing of the Board to continue to lea

22 February 2024 13:29

Royal Mail - PayPoint partnership - message from Parcels and Mails MD to Postmasters

Message from Neill O'Sullivan, Managing Director, Parcels and Mails, to Postmasters in response to an announcement made by Royal Mail and PayPoint on 22 February:
Today, Royal Mail announced that they will be partnering with PayPoint to offer limited Royal Mail services at selected Collect+ locations. We were informed of this news by Royal Mail last night, following the finalisation of the agre