The Importance of User Experience (UX) in the Control Room
The textbook definition of ‘user experience (UX)’ is easily explained, but it is more difficult to define what is meant by the term in practice. The UX of an AV solution is so often defined by the type of user, the application in which the user is operating, and the type of solution being operated. There are few environments where a good UX is more important than in the control room, but why?